Good to know
Services included
- Bed, bath and kitchen linen, final cleaning, electricity, heating, high-speed Wi-Fi, smart TV
- Daily cleaning of rooms and apartments
- Breakfast buffet with high-quality organic ingredients. Fresh bread every day except Sunday
- Use of the wellness area with steam sauna, Finnish panorama sauna, Kneipp basin, relaxation room, infra-red loungers and roof terrace with jacuzzi
- Outdoor swimming pool (from the end of May until mid-October) with a beautiful sunbathing area in a 2500m² manicured garden
- A wellness basket with bathrobe, sauna towels and slippers (against a deposit)
- Lift with panoramic window
- A parking space in the garage or in our private car park
- Charging station for electric cars (extra charge)
- Use of the ski depot and ski boot dryer
- Use of the bike room with tools
- Free use of all buses with the Val Gardena Mobilcard, available from us free of charge
- A welcome drink for you upon arrival
- Shuttle service during winter season
Check-in / Check out
- Rooms and apartments are available for check-in from 3 pm until 8 pm on the day of arrival. If you are planning to arrive outside of these hours, please let us know.
- On your day of departure, we ask you to kindly vacate the room/apartment by 10 am.
Pets
We would like to remind you that pets are not permitted to stay at the hotel. Thank you for your understanding.
Smoking policy
We are a non-smoking hotel. Smoking is only permitted outdoors.
Extras
- For short stays of 1-2 nights, a surcharge may be charged depending on the season.
- Price for single room use on request.
- In our small-yet-cosy hotel bar, hot and cold drinks as well as small snacks are available throughout the day.
Extra beds
- Children from 0-2 years: €10.00 surcharge per day
- Children from 2-8 years: €30.00 surcharge per day
- Children from 8-12 years: 50% discount
- Children from 12 years: 30% discount
- Extra bed adults: 30% discount
Local tax
Please note that there is a local tax of €3.40 per person per day (children under 14 years are exempt). This tax is not included in the total price of your stay and will be charged separately.
Reservation conditions
Only reservations with a deposit of 30% of the total price or with a credit card as confirmation guarantee are considered binding.
Payment options
Cash, bank transfer on arrival, credit card (Visa, Mastercard, Amex) and Bitcoin.
Cancellation conditions
The following cancellation fees apply:
- Free cancellation up to 20 days before arrival
- For cancellations from 19 to 3 days before arrival, 50% of the total amount will be charged
- For cancellations from 2 days before arrival or a no-show, 100% of the total amount will be charged
Travel cancellation insurance
Sometimes, things happen that are out of your control that mean you may need to cancel your holiday. Travel cancellation insurance is a way of making sure that this won’t hurt you financially. If you arrive late, are enable to come at all or have to cut your stay short, cancellation fees can be charged in accordance with EU legislation. In order to save you from any expenses if this happens, we recommend that you take out travel cancellation insurance.
Click here for the travel insurance:
4 nights, 4-day ski pass and ski equipment rental for the price of only 3 days!
The offer is valid for accommodation and ski pass.